Starting from a technology perspective? What we offer?

Today's most common interaction with technology for 'knowledge workers' is through a communication tool of some of form or another. Recent years have seen a huge increase in asynchronous communications - notification tools that may or may not elicit a response. (think e-mail, voice-mail, etc).

The impact of these new technologies is twofold - a sharp increase in demands on time (many report upwards half of their day spent on e-mail) and huge management pressures (to understand their role in this new world).

For workplaces to be truly effective, forward-looking business leaders must recognise the challenge of the ever-extending 'communication continuum' and identify ways of breaking the cycle that's locking management time...

Find out more about the science of workplace effectiveness with our executive fact sheet.
Discover how our workplace effectiveness assessments can release unparalleled business value, mitigate your risk, and establish ROI.
Our blended learning approaches builds real competitive advantage from your people.
One-day business simulation workshops can open up the use of communication channels across your organisation.

 

Case Study

In a margin-restricted market, we modelled the consolidation of four call centres to two for Cable & Wireless, assessing the financial impact of parallel operator service running capacity and delivering a Net Present Value of £4.1 million for just 450 staff.

Cable Wireless Caselet